Showing posts with label Learn HR. Show all posts
Showing posts with label Learn HR. Show all posts

Friday, 12 March 2010

Attrition Management - Infy Way

A strong rebound in the economy and rising job prospects, peculiarly, seems to have the top management of Infosys worried as hard facts of employee attrition hit home. The software major is going out of way to woo employees while setting the pace for pay hikes and promotions.

So much so that S. Gopalkrishnan CEO and managing director of Infosys shot off a mail to Infoscions last week seeking to assuage hurt sentiments, obliquely admitting that the management was willing to address some of the critical issues that employees are not happy about.

"I understand that you would like me to look at some of the concerns you have raised seriously and resolve them," said Gopalkrishnan in his letter. He added that the organisation believes that employees are key and the force behind every success.

"We have formed a task force to look into and champion employee engagement in every unit," he said.

Officially, Infosys says its attrition level is 11.6 per cent for Oct-Dec 2009. However, industry sources say the current quarter, whose figures will be disclosed only next month, has been a matter of concern for the company in view of a higher-than-expected departure of employees. Company officials are not giving details.

Infosys's policy mandates its employees to be physically present for a little more than nine hours a day in the campus. It also has a new iRACE policy that requires an employee to spend a minimum number of years before consideration for promotion.

The company has also introduced new certification exams linked to promotions and salary increases. An employee is expected to clear two such exams in a year.

Company insiders and ex-Infoscions are hardly surprised by the latest letter from Gopalakrishnan.

"Resentment has been brewing for over a year against certain HR initiatives of the company. With the recession waning away and more employment opportunities coming up people are opting out," said Devesh (name changed) a software engineer at Infosys.

The management, however, sought to downplay the issues, stating the company has been continuously changing its HR policies to keep the troops happy and motivated.

"We have a robust feedback mechanism in the company and policies are not static. Based on feedback and context, we have been modifying and tweaking policies for best results," a company spokesperson said.

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Thursday, 11 March 2010

Temp Staffing Industry in India

TeamLease Services releases India's most comprehensive temporary staffing industry salary guide - Temp Salary Primer 2010 - covering temp staff working across 264 different Job profiles, 13 Industries and 8 Functional Domains in 14 major locations in India

KEY FINDINGS OF THE STUDY

* Infrastructure and essential services, as well as the IT/ITES industry - sectors that largely employ skilled labour and knowledge workers - are expected to raise salaries. The raise is expected between 7.5% - 15%.

* Manufacturing industries and traditional services sector business (except for Retail), that mostly employ relatively less skilled / semi-skilled workforce, are not likely to increment payouts.

* Salary realization is a felt need and the industry would continue to take baby steps towards being more generous in rewarding talent during 2010.

* HIRING GAINING SPEED: Following a brief period of lull after last year's meltdown, employers have started hiring again. Hiring was overcautious though, as businesses were taking on new practices that evaluate candidate capabilities. There are indications, however, that numbers would be stepped up from the current 11% - 14% to about 18% over the first quarter of 2010 as the new practices mature.

* SALARY GROWTH FROZEN: The flip side to the growth in hiring is that most industries have slackened increment structures and kept salary revisions and growth to the minimum - a few even brought the numbers down. In general, organizations kept salary growth at very modest single digits, the median growth statistic being 5.25%. The good news, however, is that a significant number of employers have rewarded select profiles with a fairly large dosage of increment.

* SKILLS WIN BIG: This trend, perhaps, is shaping the future more than any other. Salary Growth is appreciably higher for profiles with sought after skills. What this means is, industry is handpicking highly skilled profiles and paying them much higher increments than the rest. For instance, Agriculture / Agrochemicals businesses in Bangalore have rewarded many of their Sales profiles with increments in excess of 10%. Likewise, many an Engineering and a Blue Collar profile received similar hikes across multiple cities from Automobile companies.

* TELECOMMUNICATION AND ENERGY ARE THE NEW GROWTH ENGINES:Telecommunication and Energy stepped up hiring by about 16% (combined - and which beats the average quarterly market growth by a wide 4%) and increased salaries by 7.5% or more. Telecommunication companies in Bangalore, Chandigarh, Delhi, Mumbai and Pune as well as Energy businesses in Hyderabad, Mumbai, Pune and Bangalore upped the ante and doled out a 10% plus increment for several profiles.

* IT PUTS UP A LACKLUSTER PERFORMANCE: Salary Growth stays down, just about breaching 7%, in the Information Technology sector.The sector remains cautious in terms of salary growth, but has begun hiring just as most other industries have. However, IT businesses in Ahmedabad, Bangalore and Pune have rewarded select profiles with increments in excess of 10%, just as in case of other industries.

* THE SERVICES SECTOR STARTS EARLY: The Services sector is providing a much needed fillip to salary growth, with an average 6% growth, contrasted with the rather low, sub-5% salary growth average for the Manufacturing sector. Telecommunication, Healthcare and Information Technology - in that order - have been driving this growth. Energy, Automobile & Allied and FMCD - in that order - are the only Manufacturing sector industries to drive salary growth at 5% plus levels.

* A CLUTCH OF INDUSTRIES REMAINS CONSERVATIVE: Agriculture / Agrochemicals, BFSI, FMCG, Hospitality, Manufacturing and Retail maintain sub-5% increments at an aggregate level. The increments vary by city and by profile and so at specific city levels increments could still be high. For instance, Agriculture / Agrochemicals pays well in Bangalore and Kochi, Manufacturing in Bangalore and Pune and Retail in Bangalore and Mumbai.

* CITY TRENDS SEE SIGNIFICANT CHANGE: Bangalore (6.4%), Mumbai (6%) and Chennai (5.75%) lead growth, with Chennai dislodging Delhi from the top three high growth cities from the previous year. Indore, Jaipur and Ahmedabad are cities with the lowest growth rates in salary.

* ATTRITION UNDER CONTROL: Most industries have brought attrition under check and across most profiles. Across industries and cities, attrition rates are a shade below 8%, while for industries such as BFSI, FMCG and Manufacturing, the number is just above 6%. Indore, Jaipur and Ahmedabad see the least attrition (about 6.5% on an average) while Bangalore and Chennai have the highest levels of attrition (about 8.7% on an average).

* SKILLS REWARDED EQUALS BETTER LONGEVITY: Businesses that structure incentives right are able to better retain highly skilled profiles. Sans a few exceptions, such as Industrial Manufacturing & Allied and BFSI, industries that have higher payouts for better skilled people are the ones that are able to retain them better. Agriculture / Agrochemicals, ITeS and Retail are cases in point.

TeamLease Services Pvt. Ltd, India's largest staffing company, today released their annual Temp Salary Primer 2010. The TeamLease Annual Temp Salary Primer 2010 is a comprehensive report on a variety of attributes that govern the dynamics of the employment market - skills, salaries, increments and longevity (which is a measure of the time period for which a profile would stay in a job - the inverse of attrition). Data points covering these attributes for temp staff working across 264 different Job Profiles, 13 Industries and 8 Functional Domains in 14 major locations in India have been processed and analyzed for this purpose.

According to the study, the temporary job market is not yet very generous in incrementing salaries across the board. However, rewarding valuable skills will be the silver lining for the coming year and special skills sets are likely to be highly valued.

The report further states that the hiring numbers would be stepped up from the current 11% - 14% to about 18% over the first quarter of 2010 as the new practices to gauge capabilities mature. The Skills are in demand and this could be seen from Agriculture / Agrochemicals businesses in Bangalore who have rewarded many of their Sales profiles with increments in excess of 10%. Likewise, many Engineering and Blue Collar profiles received similar hikes across multiple cities from Automobile companies.

According to Rajesh A R, Vice President, Temporary Staffing, TeamLease Services, "The Indian temp staffing market is fast maturing and employers are giving valuable skills due recognition and rewarding them well. There is evidence that people retention and longevity is positively impacted by a fair distribution of salary increments in tandem with skill levels."

"With the organized sector recognizing temping as a key people staffing strategy, temp staffing practices have evolved considerably. Not only are businesses narrowing the margin of difference between temp staff and permanent staff salaries, they are also rewarding the best sought after skills disproportionately. Now that salary increments are back, a 7.5% to 15% raise for temp staff, based on capabilities, is seen to be well in order to retain well-skilled people," added Rajesh.

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Monday, 8 March 2010

PwC launches HR service, Saratoga, in India

Global audit firm, PricewaterhouseCoopers, announced the launch of its human resources service 'Saratoga' in India along with India Human Capital Effectiveness survey (HCE), a top company official said.

"Saratoga is the most extensive database of HR metrics available globally. We are launching it in India and we have already got an immense response from Indian companies," PricewaterhouseCoopers' Partner and Global HRM network leader, Richard Phelps, told PTI here.

Saratoga is widely recognised by premier multinationals and consultancies as the global market leader in the area of providing Human Capital intelligence advice and information and has more than 1,500 organisations in its client list, Phelps said.

"By using the range of quantitative and qualitative tools that Saratoga offers, organisations can identify the strategic impact of their people and benchmark themselves against peers in the market place in order to identify areas of risk or efficiency," he said.

Saratoga teams up with HR departments of client companies to help them measure, manage and improve the value of their workforce by using various metrics and measurements to drive decisions, monitor performances and thus improve results, he said.

Source : PTI


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Friday, 5 March 2010

Payment of Gratuity Act - Amendments 2010

The Cabinet on Thursday approved an amendment to the Gratuity Act to raise the ceiling from Rs 3.5 lakh to Rs 10 lakh. The Bill to amend the Act will now go to Parliament, a government official told FE.

Every salaried person, who has completed five years of government or private sector service, is eligible for half a month's salary as gratuity for every completed year of service. But the gratuity pay of those with higher salaries is now limited at Rs 3.5 lakh. The proposed amendment raises this to Rs 10 lakh. Every employer with more than ten salaried workers is mandated to provide gratuity to the eligible employees. Many companies, however, do not keep the gratuity liability adequately funded. That is, they make provisions for future payment, but do not set aside funds towards the future payment. Listed companies are expected to disclose their gratuity liability.

Meanwhile, the Cabinet Committee on Economic Affairs (CCEA) approved a proposal of India Infrastructure Development Fund Ltd (Mauritius) to raise contributions from international investors and invest in the India Infrastructure Development Fund. The proposal, earlier approved by the FIPB, will result in FDI exceeding Rs 750 crore.

The Cabinet approved the proposal of the shipping ministry to declare Andaman and Nicobar set of ports as major port and establish the Andaman and Nicobar Port Trust with its headquarters at Port Blair.


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